Feel free to chat with us! We have live agents M-F 9am to 5pm CST.
Outside of business hours? Leave a phone number and when we are back in the office, our response will automatically be sent as a text message.* Or you can leave an email address and someone from our team will answer via email during business hours.
*Standard text messaging rates may apply
HOW TO RETURN OR EXCHANGE
Covel makes Returns and exchanges easier than ever before. Simply click Begin Your Return or Exchange on the top left of our home page or visit ClubCovel.ReturnsCenter.com where you will type in your order number and email associated with that order and simply follow the directions to purchase and print your return label.
RETURN SHIPPING
Return Shipping costs are the responsibility of the purchaser. Purchasing a label through our Returns Center is $8.00 and will be deducted from your refund. Shipping fee is waived on items that are exchanged for another item or returned for store credit. Exchanges for an item of greater will value will require approval of invoice prior to shipment of new item.
RETURN POLICY
Covel is happy to offer a 30-day return policy. If you are not satisfied for any reason, you may return the item to us for a full refund if the products are
• New, Unused and Undamaged
• In its original packaging
• Accompanied by the packing list/receipt provided with order
Returns must be initiated within 30 days of your receipt of merchandise.
Items that are damaged, dirty or otherwise unable to be re-sold will be returned to the purchaser and not accepted.
Please ship returns to:
Covel
C/O Returns:
5720 Huettner Drive
Norman, OK 73069
REFUNDS
Returns will be refunded for the amount paid for the product, including any sales tax if applicable less the $8.00 shipping label fee if purchased through our return center. Refunds will be credited to the original form of payment. The customer is responsible for the initial shipping charges on the order and for any return shipping charges on returns to original form of payment.
Please allow up to 30 days after we receive your return for the refund to be issued. Most refunds however, appear in account within 7 days.
SHIPPING
Orders typically ship out within 1 business day of purchase.
Free Shipping Over $100 is a standard shipping service and can take 1-5 days. You can choose to purchase a faster service if offered in your area.
SwingDish uses USPS and UPS for most domestic shipments.
Shipping times estimated at checkout are populated by carrier and are not entered by SwingDish. These are ESTIMATES. Please be aware of these standard shipping windows:
First Class Mail and Parcel Post are 2-5 days
Priority Mail is 1-3 days
UPS ground is 2-5 days
UPS Overnight is 1 business day after shipment and could arrive 2 days after purchase depending on the time the order is placed and processing and handling time which could be up to 1 business day.
